Shipping policy

Last Updated: July 2, 2026

Thank you for shopping with us.

Processing Time

Orders are typically processed within 1–3 business days after payment has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times vary depending on your location and shipping method selected at checkout.

Please note that delivery estimates are not guaranteed and may be affected by factors beyond our control, including courier delays, customs clearance, weather, or peak shipping periods.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, where available.

Incorrect Address

Customers are responsible for entering the correct shipping address.

We are not responsible for packages delivered to an incorrect address provided by the customer.

Lost or Delayed Packages

If your package is delayed, please contact the shipping carrier first using your tracking number.

If additional assistance is needed, feel free to contact us and we will do our best to help.

Damaged Package

If your package arrives visibly damaged, please contact us within 48 hours of delivery with clear photographs of the packaging and product so we can investigate with the shipping carrier.